Frequently asked questions

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I would like to use the train or express bus to get there.

If you come by train, the nearest station is JR Shinano Kawashima Station. It is a 20-minute walk from the station to L’Atelier Waon. It is a beautiful road with views of mountains, rice fields and streams.
If you come by express bus, get off at Chuo Expressway Tatsuno PA.
If you come by car, Ihoku IC is the closest.
If you wish to be picked up and dropped off, we can pick you up free of charge from JR Shinano Kawashima Station, JR Tatsuno Station, Chuo Expressway Tatsuno PA or Ihoku IC.
(Please make a reservation in advance if you wish to be picked up and drop off.)

What are the check-in and check-out times?

Check-in is from 4:00 pm to 9:00 pm and check-out is at 10:00 am. Please contact us if you’re arriving outside these hours. We will do our best to accommodate you.

Is smoking prohibited indoors?

Smoking is strictly prohibited indoors. If you smoke, please use the outdoor wooden deck or under the eaves at the entrance.

Is it okay to stay as a family with children?

Yes! Of course, you can. Children sharing a bed with their parents are free of charge.
Children using futons are charged the same price as one person.

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